"I wanted to thank you for getting the new telephone batteries to us so soon!. We were having phone problems and the quick service was appreciated. I purchase many things from websites and once many of them have the order they don't seem to worry about how long it takes for the products to arrive... I really appreciate the follow-up to my status request email and that the batteries arrived even sooner than we had planned."
COMPAL - 800 family Laptop 888L2 COMPAL - A family Laptop A31(S) DELL - CP family Laptop CP Series DELL - CPi family Laptop CPi Series DELL - CPt family Laptop CPt Series DELL - CPtc family Laptop CPtC Series DELL - CPx family Laptop CPx Series DELL - Inspiron 2000 family Laptop Inspiron 2500 Series DELL - Inspiron 3000 family Laptop Inspiron 3700 Series, Inspiron 3800 Series DELL - Inspiron 4000 family Laptop Inspiron 4000 Series, Inspiron 4100 Series, Inspiron 4150 Series DELL - Inspiron 8000 family Laptop Inspiron 8000 Series, Inspiron 8100 Series, Inspiron 8200 Series DELL - Inspiron L family Laptop Inspiron L400 Series DELL - Latitude family Laptop Latitude C Series, Latitude C500 Series, Latitude C510 Series, Latitude C540 Series, Latitude C600 Series, Latitude C610 Series, Latitude C640 Series, Latitude C800 Series, Latitude C810 Series, Latitude C840 Series, Latitude CP Series, Latitude CPi Series, Latitude CPt Series, Latitude CPx Series, Latitude M40 Series, Latitude M50 Series, Latitude PP01L, Latitude PP01X, Latitude PP02L, Latitude PPL, Latitude PPX DELL - Precision M family Laptop Precision M40 Series, Precision M50 Series DELL - Precision WorkStation family Laptop Precision Workstation M40, Precision WorkStation M50 DELL - SmartStep family Laptop Inspiron SmartStep 100N Series, SmartStep 100N Series
Battery Resources - Common Questions
My DELL CP Series has a different mAh rating. Is that ok?
I've seen less expensive laptop batteries online. Why?
What is the best way to recycle my DELL CP Series batteries?
Is this DELL CP Series replacement battery in stock?
What is the warranty coverage for this DELL CP Series battery upgrade.
What is the DELL CP Series Compatability Guarantee?
My DELL CP Series seems to look a little different in the picture. Is that ok?
Why should I buy my DELL CP Series laptop battery from BatteriesDirect.com?
Batteries Direct has a long record of providing only top quality laptop batteries to businesses and individual. We have been serving demanding customers online for 14 years. Our clients insist on the highest quality, long lasting, extra capacity laptop batteries and top flight customer service. Our unmatch Power Performance Pledge™ backs each laptop battery purchase for one year. Yes, you might pay a little more for a Batterie Direct noteboody battery. But isn't your safety, productivity and peace of mind worth a few dollars more? No one else offers Batteries Direct's combination of top quality laptop batteries, customer support. Make friends with more than a couple hundred thousand of our other customers and Join them in the Batteries Direct experience.
What does mAh mean on my battery?
Milliamp hours or "mAh" is a rating or measurement of the capacity of a laptop battery pack. Sometimes it is expressed as watt hours (Whrs). Either measurement is an expression of the total amount of energy a battery can store. So, the higher the mAh rating of a battery, the longer the run-time. A similar analogy is to think of it like you think of the size of the fuel tank in your car. The more gallons of gas your fuel tank can hold, the farther you can drive. In battery packs, the higher your mAh rating, the longer you can power your laptop without an AC Adapter. Your DELL CP Series device can accept different mAh ratings. We always try to carry the longest run-time batteries we can find.
Can you help me find my battery?
Sure! If you have not already tried, give the SEARCH box in the upper left corner of the home page a try. It is best to type in either your laptop model number or the actual battery part number from the battery. You can also click on "Laptop Batteries" from the navigation menu on the left hand side, then select the brand of your computer and go from there. We support all brands of laptop manufacturers including IBM, Dell, Apple, Sony, Compaq, HP and Toshiba to name just a few. If you are still having difficulty finding exactly what you need call us toll-free during normal business hours or send us an e-mail anytime. One of our Laptop Battery Consultants will be happy to help you find your battery.
How does my laptop battery ship?
You may choose any method you like - from First Class Mail to overnight delivery. If you choose our complimentary shipping option we will either send your laptop battery via Priority Mail or UPS Ground depending upon your location. If you want to get a tracking number on your shipment, please call us towards the end of the business day and we will be happy to give that to you.
When will you actually ship my order?
96% of our weekday orders that are received before 1:30 p.m. Pacific Time (4:30 p.m. Eastern) will ship out the SAME DAY.Orders received on the weekend will ship the following Monday. This excludes holidays of course and some special order items and any item that is not in stock. We try hard to only show those items on our website that are actually in stock! If we have a problem with your order, we will try to contact you immediately.
How do you handle returns?
Please email us at info(at)batteriesdirect.com to obtain a Return Material Authorization number (or RMA#) so that you may return your item for your refund or exchange. We understand that customers may sometimes order the wrong thing, discover that the problem was not their battery afterall, or sometimes receive a defective battery. We will handle your exchange or return with the respect you deserve.
I saw "the same" DELL CP Series battery online for less...
We don't know how to put this delicately so we won't try... You usually get what you pay for and that is especially true with laptop battery packs. "The same" or "less" can sort of seem "the same" and the amount might appear to be "less" but is it really? Many times we find that there are hidden shipping fees that you can't discover until you have completed the entire shopping cart. How annoying is that? Check to make sure the mAh rating and quality of the battery pack really up to BatteriesDirects high standards. What is their return policy? Can you get ahold of the company easily if you are unhappy with your purchase or if you have questions on your order? Do they offer you a toll-free number and physical address on their website? Are they actually accredited members with the Better Business Bureau? How does their 30 or 60-day warranty compare to our full year (365 day) warranty?
My DELL CP Series laptop battery looks a little different than the picture. Is that ok?
Well that sort of depends. First let's make sure that we are looking at the battery from the same point of view. Are we showing the top, bottom, front or back of the battery in our picture? We try to show the part that will best set it apart from the thousands of different laptop batteries out there. If you have taken the battery out of your laptop and oriented it so that you can compare it to our image and you still are not sure, please give us a call. From time to time we may make a mistake and post either the wrong laptop battery picture posted to the website or maybe even have an incorrect cross reference. If you are not sure, please call us.
Batteries Direct offers our unmatched Power Porformance Pledge™ one year money back guarantee on your DELL CP Series Battery Pack. This DELL CP Series Battery Pack is guaranteed to meet and exceed the original DELL CP Series battery specifications.
