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Ordering on-line at Batteries Direct is SAFE and EASY - WE GUARANTEE IT!


No customer from Batteries Direct has ever reported fraudulent use of their credit card as a result of purchases made on-line at BatteriesDirect.com.


We are so confident in the level of transaction security offered on our site that we back each on-line purchase with our security guarantee. Our secure server software (SSL) is the industry standard and among the best software available today for ensuring secure commerce transactions. This secure software ENCRYPTS ALL of your personal information, including credit card number, name, and address, so that it cannot be read as the information is sent to us. The encryption process takes the characters you enter and converts them into bits of "scrambled" code before they are securely transmitted via the Internet.


Our Security Guarantee:


Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for a portion of this $50.00, Batteries Direct will cover that cost for you, up to a maximum liability of $50.00.Batteries Direct will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at BatteriesDirect.com while using the secure server.


In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.


If you still prefer to not send your credit card number over the Internet please call us Toll-Free at 888 320-1212 and we'd be happy to take your order over the telephone.


More Information


Batteries Direct is endorsed by the two leading companies in online security - Verisign (Thawte Secure Certificates) and McAfee Hacker Safe. Batteries Direct's world class security practices are challenged each and every day by security professionals to insure we are up to date and protected from the latest threats. Our partner, McAfee Hacker Safe, runs a research lab dedicated to discovering the latest threats or vulnerabilites and then making sure we are innoculated from any potential risks. We take all of these measures in order to protect your transactions. You should also feel comfortable knowing that we never store any credit card information on our e-commerce servers!

Here is a scematic of the McAfee's daily vulnerability assessment run on our website to offer protection from hackers. This advanced vulnerability discovery and management technology is among the finest services available today for ensuring secure commerce transactions. This secure software ENCRYPTS ALL of your personal information, including credit card number, name, and address, so that it cannot be read as the information is sent to us. The encryption process takes the characters you enter and converts them into bits of "scrambled" code before they are securely transmitted via the Internet. No Batteries Direct customer has ever reported fraudulent use of their credit card as a result of any purchases made online with Batteries Direct.



You can find additional information on the McAffee HackerSafe McAfee's Vulnerability Auditing Process at McAfee's Website. If you have any additional questions, please feel free to call Batteries Direct directly on our toll-free 888 320-1212 telephone number.


Read about Batteries Direct's Privacy Pledge


No discussion of "Security" is really complete without knowing a website's Privacy Policy".

Batteries Direct is committed to protecting your privacy.


Batteries Direct collects only the information needed to process your order and we respect your privacy.

We will NOT Share, Sell or Trade your private information with any other companies. We strive to be excellent stewards of your trust and handle our customer information with the highest degree of care. We treat your information the same way we would want our own information to be handled.


We DO install (when your computer allows it) a small "cookie" file on your computer (like most websites) to personalize your shopping experience.


Batteries Direct Inc. WILL send you an order confirmation e-mail with the details of your purchase including your order number. This e-mail assures you that we have received your order and can be a useful reference for you until your merchandise arrives with the original Sales Invoice.


In addition, Batteries Direct WILL keep your name, address and e-mail address in our private and secure database in order to send you at least one more e-mail introducing special offers or new products in our one page newsletter. If after receiving this second e-mail (the first was your order confirmation e-mail) you would like us to remove you from our internal e-mail list, we will of course happily comply with that request. We make it very simple to unsubscribe to all future Batteries Direct e-mails by clicking on the "Unsubscribe Link" at the bottom of the newsletter.


We appreciate you taking the time to read our privacy policy, we appreciate your business and look forward to serving all of your battery needs! If you have any questions or comments specifically related to our Privacy Policy, please do not hesitate to contact us directly via e-mail or by calling us on our toll-free 888 320-1212 telephone number.

 
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